In compliance with the SMS Sender Registration Scheme in Hong Kong (the “Scheme”), since 2 May 2024, the Bank has been utilising “Registered SMS Sender IDs” with prefix “#” when sending SMS to eligible clients with local subscribers of mobile services in Hong Kong. More information about the Scheme can be found on the website of the Office of the Communications Authority in Hong Kong.
Please contact your designated relationship manager (RM) for more information on account application or to obtain a copy of the Fee Schedule.
Please refer to Annex 9 of the Wealth Management Service Agreement – Hong Kong (see the hyperlink above) for more details of submitting feedback, complaints or comments on our services.